Your trust is our most valuable asset at det365. In this privacy policy, we are fully transparent about what data we collect, why we collect it, and how it is kept secure. There are no hidden terms.
Summary: det365 never sells your personal data. We only collect information that is necessary for improving our services and meeting legal obligations. You can request to view or delete your data at any time.
This privacy policy applies to all services, websites, and mobile applications on the det365 platform. By using our platform, you are considered to have accepted the terms of this privacy policy.
Det365 is a name players across Bangladesh trust. We believe every user owns their personal data. We use it only with their consent and for clearly defined purposes. Our privacy policy is built to meet international data protection standards.
This policy tells you what data we collect, how it is used, where it is stored, and how you can control it. Our support team is always available to help with any questions.
Det365 only collects information that is strictly necessary to operate our services. We never ask for excessive or unnecessary data. Below is a breakdown of the types of information we collect:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For account verification and KYC completion |
| Contact Information | Mobile number, email address | For account registration and support communications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | For payment processing and fraud prevention |
| Device & Technical Information | IP address, browser type, operating system | To monitor security and improve service quality |
| Gaming Activity Data | Betting history, game preferences, session duration | To ensure responsible gaming and personalize your experience |
Information you provide at registration is collected directly. When you use the platform, certain technical data is also collected automatically, primarily to ensure security and performance.
Every piece of data det365 collects is used for a specific purpose. We never use user information arbitrarily or for unrelated reasons. The primary uses are:
Our Commitment: Your data will never be sold to advertisers or shared with third parties for marketing purposes without your consent.
Your data is stored with the highest level of security at det365. We use industry-standard encryption and cybersecurity technology to protect your information from unauthorized access.
Your data is retained for as long as your account remains active. After closure, certain data may be kept for up to 5 years due to legal requirements, after which it is securely deleted.
Det365 does not generally share your information with third parties. However, disclosure may occur in the limited circumstances outlined below:
Important: Every third party we work with is contractually obligated to uphold our privacy standards. Your data is never shared for commercial purposes.
Det365 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
You can disable non-essential cookies at any time through your browser settings, though some features may become limited.
As a det365 user, you have full control over your personal data. We respect these rights and do our best to fulfill your requests as quickly as possible.
You can request to see what data we hold about you.
You can request correction of any inaccurate or outdated information.
You can request deletion of your data when specific conditions are met.
You can receive your data in a standard portable format.
You can object to the use of your data for specific purposes.
You can request that the use of your data be restricted in certain circumstances.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days. Please note that some data may not be deletable due to legal obligations.
Det365 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and anyone under 18 cannot create an account.
If we become aware that we have inadvertently collected data from a minor, we will immediately delete that data and close the account. Parents or guardians who have any concerns about this are encouraged to contact us.
18+ Only: det365 is an adult gaming platform. Protecting minors is one of our highest priorities. To learn more about responsible gaming, visit our Responsible Gaming View page.
This privacy policy may be updated over time to reflect changes in technology, law, or our business operations. For any significant changes, we will notify you in advance via your registered email or through the platform.
If you have any questions, concerns, or requests regarding our privacy policy, our support team is available 24/7, 7 days a week. Feel free to reach out in English — we are here to help.
For formal data-related requests, please submit a support ticket along with a valid ID. We will respond within a maximum of 30 business days. Your privacy genuinely matters to us.
We don't just talk — we prove it through action. See here how det365 goes the extra mile to protect your data.
Every transaction and login session is protected with bank-grade SSL encryption. No third party can read your data.
Enable additional protection for your account. No one can access it without verifying via mobile OTP.
Det365 never sells your personal data to third parties. This is a core principle we uphold.
Independent cybersecurity experts regularly review our systems and identify vulnerabilities.
You have the right to request access to, correction of, or deletion of your data at any time.
Our support team is available around the clock to assist you with any questions about data protection.
Your data is always safe at det365. Register now and experience Bangladesh's most trusted gaming platform.