Det365 Terms & Conditions – Please Read Before Using Our Services

1. General Terms & Eligibility

By accessing, browsing, or using the det365 platform in any way, you are considered to have fully accepted these Terms & Conditions. If you disagree with any of these terms, please stop using our platform.

These Terms & Conditions constitute a legal agreement between det365 and the user. det365 reserves the right to amend them at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

• You must be 18 years of age or older to use det365.
• Online gaming must be legally permitted in your country or region.
• Each individual may only create one account.
• These Terms & Conditions are governed under an international license.

2. Account Registration & Verification

To register with det365, you must provide accurate and complete information. Opening an account with false or misleading details is strictly prohibited. The information you provide at registration will be required for KYC verification later.

We may request documents for identity verification (KYC) at any time. Failure to provide the required documents may result in account suspension or closure, and any pending withdrawals may be placed on hold.

• A valid national ID card or passport may be required for registration.
• Each mobile number and email address may only be linked to one account.
• Keeping your account password confidential is entirely your responsibility.
• If you suspect any unauthorized access to your account, contact our support team immediately.
• Transferring or selling your account to another person is strictly prohibited.

3. Deposit, Withdrawal & Payment Policy

Det365 supports Bangladesh's most popular payment methods — bKash, Nagad, and Rocket. All financial transactions are processed through encrypted channels with the highest level of security.

• The minimum deposit amount is subject to the limits specified on the platform.
• Withdrawal requests are typically processed within 1–3 business days.
• KYC verification must be completed before making a withdrawal.
• Withdrawals must be made to the same payment method used for the deposit, wherever possible.
• Transactions from mobile banking accounts registered in a third party's name or belonging to someone else are strictly prohibited.
• Suspicious or unusual transactions may be held for investigation.

4. Bonus & Promotion Policy

Det365 offers a range of bonuses and promotions — including a welcome bonus, reload bonus, cashback, referral bonus, and seasonal offers. Each bonus comes with its own terms, which you should read carefully before claiming.

• Specific wagering requirements must be met before a bonus can be withdrawn.
• The welcome bonus can only be claimed once per user.
• Having multiple bonuses active simultaneously may not be possible — each offer has its own separate terms.
• Bonuses will be forfeited if abuse or irregular betting patterns are detected.
• Det365 reserves the right to modify, suspend, or cancel any bonus at any time.
• Bonuses have a fixed validity period — any expired bonus will be cancelled automatically.

5. Gaming Rules & Fairness

All games on det365 are powered by internationally certified RNG (Random Number Generator) technology. This means every outcome is completely random with no predetermined results. Our games are regularly audited by independent third-party auditors.

Live Casino games are operated in real time with live dealers, and the highest level of transparency is maintained throughout. Every game session is recorded and can be reviewed in the event of a dispute.

• If a game is interrupted due to a technical issue, the bet will be voided or reassessed.
• Det365 is not responsible for network interruptions — maintaining a stable connection is the user's responsibility.
• In any dispute regarding game rules, det365's decision is final.
• Betting limits are set individually for each game.

6. Prohibited Activities & Anti-Fraud Policy

Det365 is a fair and secure platform. Any form of fraud, deception, or exploitation of platform vulnerabilities is strictly prohibited. If such activity is detected, the account will be suspended immediately.

• Creating multiple accounts under the same person.
• Registering an account using another person's identity.
• Attempting to manipulate the bonus system.
• Using software bots or automated systems.
• Attempting to hack or gain unauthorized access to the game servers.
• Money laundering or transacting funds from illegal sources.
• Colluding or coordinating with opponents during gameplay.

7. Personal Data & Privacy

Protecting your personal information is one of det365's top priorities. We only collect data that is necessary to provide our services and will never sell it to third parties. Our full Privacy Policy is published separately.

• Your data is kept secure through SSL encryption.
• Information may be disclosed to authorities where required by applicable legal obligations.
• Contact support to request corrections or deletion of your personal information.

To learn more, visit our Privacy Policy Please read the page.

8. Account Suspension & Closure

Det365 reserves the right to suspend or permanently close any account at any time, without prior notice, for any reason — particularly in cases of rule violations, fraud, or suspicious activity.

• Any valid balance will be returned before account closure, provided no rule violation has been established.
• To close your account yourself, please contact our support team.
• Once self-exclusion is activated, the account cannot be reactivated before the specified period has ended.
• Even after an account is closed, the relevant provisions of these Terms & Conditions will remain in effect.

9. Limitation of Liability

Det365 strives to deliver the highest quality of service through its platform. However, we are not liable for the following:

• Losses caused by issues with your internet connection or device.
• Delays or losses caused by errors on the part of third-party payment providers.
• In the event of service disruption caused by natural disasters or other force majeure circumstances.
• In cases where loss results from the user storing their own account credentials insecurely.

10. Right to Amend Terms & Conditions

Det365 reserves the right to partially or fully update these Terms & Conditions at any time. Any changes will be published on the platform along with the updated effective date.

For significant changes, we will make reasonable efforts to notify registered users via email or in-app notification. However, it is your responsibility to check this page regularly.

• Continued use of the platform after updated Terms & Conditions are published will be treated as acceptance of the changes.
• If you do not agree with the updated terms, please close your account and contact support.
• The most recent version of these Terms & Conditions is always the one in effect.